Frequently Asked Questions
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Do you offer custom work?
Yes! I love being able to create the perfect piece for you and your home or business. To inquire about a custom just reach out to me through the contact page. We can then start working together to make a piece of art just for you.
How long is your processing time?
Depending on my current work load, and the size and intricacy of your desired design, general processing times vary from 4-8 weeks. To start this process simply reach out to me and we can discuss a timeline.
To shop ready to ship items you can visit this link to see available pieces.
What is the commission process like?
I try to make this process and simple and seamless as possible.
- Reach out to me with what ideas you have in mind for your space through the contact me page, including size, texture, and budget. If you have have one or two of my pieces in mind for inspiration that is a great starting point.
- Once the design and dimensions are finalized I will be able to send you a quote and timeline for your piece.
- Half of the payment is then expected before I start working on your piece, and the remainder will be required at the completion of the piece.
- Throughout the artistic process I will send you updates and photos and minor adjustments can be made throughout.
- Upon the completion of your unique piece of art a final payment will be required before it ships.
How long are shipping times?
Depending on location and product size shipping time will change. Just add items to your cart and an estimated delivery time should be given.
Do you ship internationally?
Yes! Shipping times and prices should be available once a product is added to your cart. Shipping times are only an estimate.
Do you accept returns or exchanges?
I do not accept returns or exchanges. Due to the original unique nature of my artwork I do not allow returns on any ready to ship items. Custom pieces are also non-returnable as the commission process allows lots of opportunities to revise and edit the design.
If you have any issues with your please do not hesitate to reach out.
How do I care for my art?
- FIBER ART: is very unique and fragile form of art. Carefully unpack and hang promptly. Packaging and shipping can cause the piece to shift and crease. To straighten fringe gently run hand over it or fingers through it. Tassels can be straightened with a brush or comb. Gently dust as needed. Do not steam or clean with a damp cloth.
- WOOD DECOR: These picture frames are made using recycled barnwood. To keep the color and texture as close to the original as possible they do have lots of splinters so be sure to handle carefully. The picture can be cleaned with a damp cloth and the picture frame should only be cleaned with a dry cloth.
- PLASTER ART DECOR: These pieces should only be lightly dusted with a dry cloth.
Didn't find what you were looking for?
Feel free to reach out with any additional questions you may have.